1. Can I get a test server?

• We provide test servers only by IP addresses to test the connection, ping and gameplay. We do not offer SFTP or Pterodactyl panel access.

2. Can I change the location of my game server?

• Yes! If you are not satisfied with a certain location, we can migrate the server to another. Just open a ticket from your client area.
  *Subject to a price adjustment.

3. Who is VPS suitable for?

• Using a VPS requires basic knowledge of Linux administration as well as additional software installation.

4. Do you provide technical support for VPS management?

• All of our virtual machines are delivered as unmanaged and you must provide your own management and control. However, we provide technical support for issues, errors or information.

5. I have developers for my server. Can I give them permissions to help me?

• Yes, you can grant rights to someone else, but at your own risk. We take no responsibility for your own decisions and actions.

6. I would like to transfer my services to another user. Is this possible?

• Yes, it's possible! You will need to provide us with the new owner's contact details and the ownership will be transferred once our procedure is completed.

7. Do you offer refunds?

• Our mission is to make our customers happy but if you are not satisfied with our services, we will provide you with a refund in the form of credits for our billing site. Just contact us!